Privacy Policy at
Hexaign Co
Effective Date: 01 January, 2025
Welcome to Hexaign Co, where we shape your thoughts into reality through advertising, digital marketing, graphic design, photography, and related services. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information.Data Collection and Dissemination
We collect both personal and non-personal information to improve our services and enhance user experience. Non-personal information includes IP addresses, browser type, and demographic data, helping us analyze traffic patterns and optimize our website. Personal information, such as names, emails, and phone numbers, is collected when you engage with our services, subscribe to newsletters, or make inquiries. We use this data to communicate updates, offer support, and improve our service offerings. Your information is stored securely and not shared with third parties without your explicit consent, except when required by law. We take stringent measures to ensure your data remains confidential and is used only for legitimate business purposes.Refund Policy
Hexaign Co follows a strict no-refund policy once work has commenced. Our services are customized based on client requirements, and each project requires significant time, effort, and resources. If a client decides to cancel a project after initiation, any advance payments made will not be refunded. Before commencing any work, we provide detailed project outlines and cost estimates to ensure transparency. Clients are encouraged to thoroughly review and confirm project details before making payments. Any modifications or additional requests post-agreement will be billed separately. By engaging in our services, you acknowledge and agree to this refund policy.Privacy About Client Data
Client confidentiality is our priority. Any data, including project files, business strategies, and personal details shared with Hexaign Co, is treated with the highest level of security and discretion. We do not sell, rent, or distribute client information to any third party. Our employees and contractors adhere to strict confidentiality agreements to prevent unauthorized access or disclosure. Any data stored for ongoing projects is secured with encryption and access control measures. Clients may request deletion of their data upon project completion, except where required by law to retain records. We are committed to protecting your intellectual property and ensuring data privacy at all levels.Passwords of Clients
Clients may be required to share login credentials for specific projects, such as website management, social media campaigns, or SEO optimization. We strongly recommend sharing temporary or limited-access credentials whenever possible. Any passwords shared with Hexaign Co are stored securely and used strictly for the intended purpose. We do not store passwords beyond the project duration unless explicitly agreed upon. Clients are advised to change passwords post-project completion to maintain security. While we take every precaution to safeguard login details, Hexaign Co is not responsible for unauthorized access resulting from weak or compromised passwords provided by clients.Relevant Clients
We work with a diverse range of clients across industries, including startups, enterprises, and e-commerce businesses. Client references and testimonials are used only with prior consent. If we showcase any completed work in our portfolio, we ensure that sensitive business details remain confidential. We do not disclose any proprietary information unless explicitly authorized by the client. If you wish to restrict the use of your project for promotional purposes, please inform us in writing before project completion.Copyrights
All creative content, including designs, graphics, videos, and digital assets developed by Hexaign Co, remains our intellectual property unless otherwise agreed upon. Clients receive usage rights for their commissioned projects, but resale, reproduction, or modification of our work without prior consent is prohibited. Any unauthorized use of our copyrighted materials may result in legal action. If a client provides copyrighted material for incorporation into a project, they must ensure they have the necessary rights to use such content. Hexaign Co is not liable for copyright infringements arising from client-supplied materials.Work Trimmings
Project timelines and deliverables depend on client responsiveness and the accuracy of information provided. Any delays in supplying necessary data, approvals, or revisions may extend project completion time. Work is structured in phases, with clients required to review and approve drafts at each stage. Any major changes beyond the agreed scope may be subject to additional charges and revised deadlines. To maintain workflow efficiency, we request timely communication from clients to ensure smooth project execution.Project Completion
Project completion depends on the client’s cooperation, timely feedback, and data submission. We strive to meet deadlines; however, any client-induced delays will impact the project timeline. If a project remains inactive due to lack of client response for over 30 days, it may be considered closed, and additional charges may apply for reactivation. Final project files are handed over upon full payment clearance.Satisfaction on Final Product
Client satisfaction is our goal. We provide drafts and prototypes for approval before finalizing any project. Once a client approves a draft, further modifications may incur additional charges. We encourage clients to review work carefully and provide consolidated feedback during the revision stages to ensure the best results.Remaining Amount
All outstanding payments must be settled before final project delivery. Failure to clear pending amounts may result in withholding of files, credentials, or other deliverables. Late payments may be subject to penalties. Payment terms are outlined in the project agreement and must be adhered to for a smooth transaction.Consent to Processing
By engaging with Hexaign Co, you consent to the collection and processing of your personal information as described in this policy. If you do not agree to these terms, please refrain from using our services. We process data in compliance with applicable laws and regulations.Children’s Privacy
Our services are not intended for children under the age of 15. We do not knowingly collect personal information from minors. If we become aware of such data being provided, we will take immediate steps to delete it.Public Forums
If Hexaign Co provides forums, blogs, or discussion platforms, any information shared in these spaces is public. Clients should exercise caution when posting personal or business details online.Legal Disclaimer
We may disclose personal information when required by law, legal proceedings, or to protect our legal rights. This includes responding to subpoenas, regulatory requests, or fraud prevention measures.Security
We implement strict security measures to protect client data from unauthorized access, alteration, or misuse. However, no online platform is completely secure, and we advise clients to take necessary precautions when sharing sensitive information.Sale or Change of Control
If Hexaign Co undergoes a merger, acquisition, or ownership change, client information may be transferred as part of business assets. We will notify affected clients before such changes occur.Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. Clients should review the privacy policies of linked sites before providing any personal information.Acceptance of Policy
By using our services, you accept the terms outlined in this Privacy Policy. We reserve the right to update this policy at any time, with changes taking effect immediately upon posting. Continued use of our website and services signifies your agreement to the revised terms.For any queries regarding this Privacy Policy, please contact us at +91 99749 67370.
